Welcome Guest...! [Login | Register]
 
CUSTOMER LOGIN
 
Email
 
Password
 
Forgot your password? Click here
New User? Click here to register
 
LATEST NEWS
 
01.07.06
Launched our first product, SurveyMAC, an online survey management software.
read more
 
 
 
Introduction

Designed specially for small to medium businesses, SurveyMAC is different from all its competitors. Customer Satisfied Technologies focussed on speed and user friendliness when designing SurveyMAC.

As small to medium businesses do not have enough time, money or resources to create a survey, they often need managed solutions that can perform the task for them. SurveyMAC is a survey management system that makes life easier for small to medium businesses that need to quickly evaluate their existing customers and better understand their behaviour.

Using SurveyMAC, a user can create a professional looking survey in no time. The Designer module in SurveyMAC makes it easy to create a simple invitation and deploy a survey by selecting question types as required.

Analysing the survey after receiving responses is even easier. The Analyser module in SurveyMAC makes it easy to evaluate survey responses at respondent level and question level as required.

Benefits

SurveyMAC has been specifically designed for small to medium businesses to enable rapid survey design and deployment with minimum efforts. Some of the key benefits of SurveyMAC include:

  • Designed specifically for small to medium businesses with emphasis on ease of use and quick operation. Fully hosted and web based product, users can access the product anytime anywhere.
  • Very user friendly interface with minimum technical knowledge required by the user.
  • Cost effective survey solution (costs half as less compared to our competitors).
  • Online help available with screen shot explanations. Email support available with customer queries solved within 48 hours (urgent queries will be solved within 24 hours).
  • Available in two different packages – based on the complexity of functionalities required
  • One month free trial version available for users to get a look and feel of SurveyMAC.
Packages, Functionalities and Subscription Prices

SurveyMAC is available in two different packages – SurveyMAC Basic and SurveyMAC Advanced.

SurveyMAC Basic contains all the basic functionalities necessary for quick design, deployment and analysis of a survey. This will be more suitable to users who do not frequently survey their customers and require only limited functionalities to design a simple survey.

SurveyMAC Advanced contains more advanced functionalities that will allow the user to design and deploy complex surveys. For example, using SurveyMAC advanced a customer can download results into excel and perform extra analysis as required.

Please see the following table regarding packages, functionalities and subscription options.

 

Functionalities and Subscription Details

SurveyMAC Basic

SurveyMAC Advanced

1

Monthly

12 months subscription

12 months subscription

2

Number of surveys

Unlimited

Unlimited

3

Number of survey responses

Unlimited

Unlimited

4

Pricing

US$ 119.88

US$ 179.88

Survey Designer Module

5

Create surveys from scratch

Yes

Yes

6

Copy and edit previously created survey

No

Yes

7

Use multiple pages

No

Yes

8

Skip or branch logic (For example if a respondent answers “Yes” he/she will be taken to Question 2, and if “No” then he/she will be taken to Question 5)

No

Yes

9

Include Image in survey

No

Yes

10

Compulsory questions

No

Yes

11

Customers can select from a list of question types.

Yes

Yes

12

Customers can customise invitation (put their own words, image and logo)

Yes

Yes

13

Customers can merge customer information into survey invitation (importing email addresses)

No (manually enter email addresses)

Yes

14

Customers can specify “from” address in survey invitation

No

Yes

15

Send the survey through SurveyMAC

Yes

Yes

16

Generate a URL link to send survey through customers own email system

Yes

Yes

17

Generate a URL link to post on website

Yes

Yes

18

Survey should be printable

Yes

Yes

Survey Analyser Module

19

View results online

Yes

Yes

20

View summary report and graphs

No

Yes

21

Summary report will be printable

No

Yes

22

Download results into excel

No

Yes

23

Send survey invitation reminders (Customers will be able to send reminder invitations to people who have not yet responded to the survey)

No

Yes

24

Will give you an overall average score

Yes

Yes

25

Will allow you to track responses based on scores (positive/negative responses)

No

Yes

Support

25

Support through email

Yes (48 hour turnaround time)

Yes (48 hour turnaround time)

26

Support through online help files

Yes

Yes


Product Screenshots

Click here to view SurveyMAC screen shots.

Free Demo Version

Would you like a free demo version of SurveyMAC Basic? Please click here to register your details and receive a one month free demo version of SurveyMAC Basic.

Subscribe to SurveyMAC

Please select the version that you would like to subscribe to and then click on "Subscribe":
  SurveyMAC Basic
  SurveyMAC Advance
 
 
  Copyright © Customer Satisfied Technologies
Home About Us Partners Careers Products Services Enquiry Customer Support News Contact Us